Shipping Information**

 

All orders will be shipped on the same day when received by 5:00 P.M. EST

United States of America (Domestic)

We're proud to offer FREE FedEx® shipping on every order within the US.  

After your item has been packaged, it will be shipped and delivered free via one of the following carriers and methods.*
TYPEDESCRIPTION
FREE FedEx Ground® All orders under $250 delivered in approximately 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii.
FREE FedEx 2Day® All orders from $250 under $1,000 delivered two-day delivery by 4:30 p.m. to most areas (by 7 p.m. to residences).
FREE FedEx Priority Overnight® All orders $1,000 and above. Signature Required. Next-business-day delivery† by 10:30 a.m. to most U.S. addresses; or from noon to 5 p.m. in more remote areas.
FREE USPS Priority Mail® APO / FPO Shipments
FREE FedEx International Priority® All international shipments. Time-definite delivery typically in 1, 2 or 3 business days. Reach major cities in Canada and Mexico typically in 1 business day, and major cities in Europe and Asia by noon typically in 2 business days.

International

Outside US: see order minimums for FREE shipping. 

Below are estimated arrival times after your order has been shipped. These estimates include transit and customs clearance time. Actual delivery may vary.
COUNTRYESTIMATED ARRIVAL TIMES
Australia 4-8 days
Canada Contact us
China 2-4 Weeks
EU Contact us
Guam 3-6 days
Hong Kong (SAR) 3-6 days
Japan 4-9 days
Macau 4-7 days
Mexico 3-8 days
New Zealand 6-12 days
Northern Mariana Islands 5-7 days
Puerto Rico 1-4 days
Singapore 3-6 days
Taiwan 3-7 days
United Arab Emirates 7-14 days
United Kingdom Contact us
US Virgin Islands 1-4 days
APO/FPO 5-10 days
 
* Due to unavoidable service delays, FedEx delivery may vary. Check FedEx transit times.
**If you are not an end consumer please contact our offices for additional details.
† Need it by Saturday? Depending on your zip code, there may be an upgrade available allowing you to receive your shipment on Saturday. FedEx Priority Overnight® with Saturday Delivery is available within most contiguous US areas. If this option is available within your area, it will be presented in your cart at the time of checkout for a small fee.

Order Status

Our order status page provides the latest updates, offering the same information that's available to our watch Consultants. Once your order has shipped, you will receive a shipping confirmation email that allows you to track your order. To ensure the security of your package, this email will not contain a FedEx® tracking number for orders over $1,000.00, but the package will still be trackable via the email. Contact a watch Consultant at 800-576-6550 should you need assistance.

Shipping to APO and FPO Addresses

Aqua Master LTD will ship any order under $25,000 to an APO / FPO address. Aqua Master LTD ships all APO & FPO orders via USPS Priority Mail. For more information on shipping to APO / FPO addresses, please visit our Military Shipping page.

International Deliveries and Arrival Times

All international orders will be shipped, with no additional charge, via FedEx International Priority®. Please note that the arrival times listed on the Web site apply to U.S. shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our watch Consultants at Web@AquaMasterWatch.com or 800-576-6550. For more information about international shipments, including important information about import duties and taxes, please view our International Shipping Policies.

Signature Requirements For Delivery

If your delivery is over $1,000 we require a signature for delivery regardless of any waivers you have from FedEx®. If your delivery is under $1,000 and shipped FedEx Priority Overnight®, FedEx® may require a signature. These requirements are for your protection. If you would like to arrange delivery to a FedEx® location call one of our customer service agents at 800-576-6550. 

Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. And please don't hesitate to contact one of our watch consultants for any special requests.